Internal Information System Policies.

The Internal Information System of SEYMA IMPORTACIÓ SLU is the channel to communicate, in a confidential and effective manner, any information about irregular acts committed by SEYMA IMPORTACIÓ SLU or its staff, which have been known within the framework of an employment relationship or
professional relationship maintained with our organization in accordance with the provisions of Law 2/2023, of February 20.
The organization has configured the Internal Information System through the following channels:
- In writing:
- Via email: DENUNCIAS@BELLAVISTASG.COM
- By postal mail, addressed to the person responsible for the internal information system of the organization SEYMA IMPORTACIÓ SLU at CALLE BELLAVISTA 27, 07520, PETRA,
BALEARICS.

- Verbally:
- At the request of the informant, the information may be presented through a face-to-face meeting.
with the System Manager, within a maximum period of seven days from the submission
of the request.
-Outside of these channels, communications can be made to external channels of
information from the competent authorities.
-Once the complaint is received, the person responsible for the Internal Information System will communicate the acknowledgment of receipt.
from the complaint to the complainant within a period of less than 7 days, in the case of nominal complaints. In
In any case, the whistleblower will be informed of the rights and obligations established by the regulations.
of personal data protection.
-The person responsible for the Internal Information System will issue a reasoned report upholding or rejecting the communication, justifying the decision in all cases. The report will be notified to the informant and the affected person within a maximum of three months after the expiration of the seven-day period following the communication, except in cases of special complexity that require an extension of the deadline, in which case it may be extended by up to a maximum of three additional months.
-During the processing of the complaint, communication and contact may be maintained with the informant/complainant and, if deemed necessary, additional information may be requested from the informant.
-The person affected by the information or complaint is guaranteed to be informed of it, as well as of the facts described in a concise manner. Additionally, they will be informed of their right to submit written allegations and of the processing of their personal data. However, this information may be provided during the hearing process if it is considered that providing it beforehand could facilitate the concealment, destruction, or alteration of evidence.
-The person responsible for the Internal Information System/Whistleblowing Channel guarantees confidentiality for all those who use it. They also guarantee confidentiality when communications are sent through reporting channels other than those established or to staff members not responsible for their processing.
-During the processing of the case, the persons affected by the communication shall have the right to the presumption of innocence, the right to a defense, and the right of access to the case file. They shall also have the same protections established for informants, preserving their identity and ensuring the confidentiality of the facts and details of the proceedings.
-The processing of personal data arising from the application of this procedure will be governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, in Organic Law 7/2021, of May 26, on the protection of personal data processed for the purposes of prevention, detection, investigation and prosecution of criminal offenses and
execution of criminal penalties.

-The person responsible for the Internal Information System/Complaints Channel will immediately forward the information to the Public Prosecutor's Office when the facts could be indicatively constitutive of a crime, or to the European Public Prosecutor's Office if the facts affect the financial interests of the European Union.
-The organization guarantees that there will be no retaliation against anyone who brings to its attention possible illicit conduct or reports a regulatory breach, or who collaborates in its investigation or helps resolve it.
-Persons who report or disclose violations listed in Article 2 of Law 2/2023, of February 20, and actions or omissions that may constitute a serious or very serious criminal or administrative offense, shall be entitled to protective measures provided that the conditions set forth in Article 35 of the aforementioned law are met. The protective measures are set forth in Article 38 of Law 2/2023, of February 20.
-The complaint or information will be kept in the organization's facilities in accordance with its document archiving and retention policy.
-The organization keeps a record of all complaints received. Complaints will be kept only for the period necessary and proportionate to comply with the requirements imposed by Law 2/2023, of February 20, regulating the protection of persons who report regulatory violations and the fight against corruption and in accordance with the provisions of article 24 and other applicable articles of Organic Law 3/2018, of December 5, on the Protection of
Personal Data and Guarantee of Digital Rights.